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Our Offering

&friends supports companies that want, on a small or large scale, to create and deploy digital products and tools that take into account both user needs and business objectives.

&friends Workshops
&friends supports companies that wish, on a small or large scale, to create and deploy digital products and tools that take into account both user needs and business objectives.
Trainings
Analytical thinking, creative thinking, and collaborative leadership are among the 10 skills to acquire by 2030 according to the World Economic Forum. &friends can help you advance in that area.
Conferences
Sometimes, to engage an audience on an innovative topic, nothing beats an inspiring conference. Committed to sharing our tools and work methods, we have created and presented several conferences over the years. Adapted to the audience and events, our often interactive conferences are highly valued for encouraging participants to step out of their comfort zones.

&friends Workshops

&friends supports companies that wish, on a small or large scale, to create and deploy digital products and tools that take into account both user needs and business objectives.

Business Design

Planning a major project? Business Design structures and clarifies the context, highlights opportunities, and simplifies the deployment of business strategies. You will navigate ambiguity with confidence, secure stakeholder buy-in, and pre-validate your initiatives’ feasibility.

Design Sprint

The Design Sprint is your shortcut to innovation. In just five days, you'll explore new ideas, tackle your main challenges, develop prototypes, and test solutions. It’s a fast and effective way to boost growth and accelerate decision-making.

Strategic retreat

When the alignment of your management team determines success, a strategic retreat saves time and reduces uncertainty. In just a few hours, your decision-makers can clarify the issues, make joint decisions, and leave with a plan ready to execute.

Foresight (Futures Thinking)

Strategic foresight is a compass for navigating an ever-changing world. It enables you to anticipate trends, identify emerging opportunities, and steer your business with a clear vision of the future.

Service Blueprint

The Service Blueprint is your key asset for unparalleled customer service. It details every stage of the customer interaction, reveals internal processes, and helps optimize each step. A clear vision for an enhanced customer experience and efficient internal operations.

Innovation

There are several ways to cultivate an innovative culture within a company. &friends has supported many organizations in implementing innovative practices. Fostering creativity and collaboration, embracing unconventional approaches, and developing an iterative process for continuous experimentation are some of our common innovation initiatives.

Project Framing

The framing workshop is designed to focus your efforts and increase the chances of success for your initiatives. Framing a project helps identify key challenges, align your team on common objectives, and chart a clear path toward achieving your goals. An essential approach for navigating complex environments effectively.

Analyse d'un écosystème

L’atelier d’analyse d’écosystème sert à vous offrir une vision claire des forces qui vous influencent (employés, clients, concurrents, partenaires, gouvernement, environnement, etc.), afin de vous aider à vous positionner et à élaborer des stratégies durables. Vous pourrez également anticiper l’impact que vous aurez dans votre écosystème, et ce, à plusieurs niveaux.

Our Trainings

For new ways of working to truly have an impact, it is important to spread them and encourage their use. In addition to helping organizations perform better, teaching new approaches allows you to validate and evolve them. With this in mind, we have developed several courses that we have gathered under the &friends Academy.

&friends Academy
Miro Training
The digital whiteboard quickly becomes indispensable for creative and efficient teams. In this training, you will learn to effectively use the basic tools, discover tips and tricks to save time, and explore the best ways to optimize your online collaborative workshops. Training lasts between 3 to 6 hours depending on your needs.
Design Thinking 101
Do you want to discover design thinking and see if it meets your needs? In 1 hour, half a day, or a full day, you can explore, get introduced to, or experience design thinking both theoretically and practically.
Applied Design Thinking
Want to start integrating design thinking into your organization? Over 3 or 5 days, we will go through all the stages of design thinking in an applied learning format focused on a subject that matters to you. This highly personalized training requires significant preparatory work, but it guarantees a positive transformation of your work methods.
Design Sprint
Do you want to learn the famous Google Venture Design Sprint? No problem. In 2 or 3 days, you will experience all the activities of the method and grasp the essentials needed to launch on your own!
Creating a Collaborative Workshop
Generally, one hour of workshop requires 3 hours of preparation – that’s the secret of the pros. Knowing how to lead and facilitate is essential, but mastering the design, preparation, and planning of a workshop is key to success. In this training, you will learn how professionals build their workshops, starting with the objective in mind.
Becoming a Facilitator
Whether you want to pursue it as a career or simply add this skill to your repertoire, this training will introduce you to the theoretical and practical basics of facilitation, along with tips, tricks, and proven techniques to help you get started with confidence.
Mentorship
After the trainings… we offer the possibility of mentorship, either in groups or one-on-one! The role of a facilitator varies greatly depending on the context and is constantly evolving. If you want to develop your skills and progress rapidly, we recommend mentorship. Over the past 10 years, we have conducted hundreds of workshops with very diverse groups – take advantage of it!

Conferences

In French, in English, or "Montreal style"… we offer both local and international conferences. With &friends, there’s no disguised sales pitch – we hate that as much as you do. We prefer to focus on what we do best: methods, research, techniques, and concrete results in business design, co-design, and design thinking.

Moreover, although we can deliver a captivating keynote of 30 to 90 minutes, we much prefer interactive conferences. They are more engaging for the audience, more motivating for us, and ultimately, we will present a conference they will remember.

Contact

Where do we work?
Montreal, Quebec City, Paris, ++
French & English
By email
allo@andfriends.ca